Elizabeth, New Jersey
0 comments
Not resolved

S T A Y A W A Y!!! BAIT AND SWITCH!!!! These guys are the WORST! I dealt with MAT MORNINGSTAR, - finance & TOM SCHROEDER - sales. My $500 DEPOSIT was given for a CPO 2015 Ford 350 XLT Diesel Crew 4WD 19K miles Dk Green. Stock # F102013-1 $37,999. My financing was approved.

The day I called to schedule arrangements to pick up vehicle. I'm first told MY vehicle WAS SOLD to someone else!!!! WTF??

No apology provided, nor justifiable explanation ever was given.

Now I'm TOLD the MANAGER of Quincy Quirk FORD SOLD MY F350 CPO TRUCK TO HIS FRIEND !!!!!(knew my vehicle was well equipped for the price making it a steal of a deal)

The best part, to add insult to injury, as replacement, they offered to sell me a new 2015 leftover for $53,000 ($15,000 more than what I previously had agreed to pay for my CPO 2015 F350). Means it will cost me $15,000 more money for same/similarly equipped vehicle.

I have a good mind to sue QUIRK for $15,000 as damages, is the difference for what it now is costing me to purchase and acquire a similarly/same equipped low mileage vehicle elsewhere

BTW: NEVER DID RECEIVE A PHONE CALL OR LETTER OF APOLOGY, is indicative of how these guys perform SHADY back room deals, play games with their customers.

Review about: Quirk Ford Customer Care.

Reason of review: Poor customer service.

Had an Experience with Quirk Ford?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

General Rv Center - Customer service and repair shop failure. General Rv Center "Update from latest service - unit dropped off on 6-12-17 and told it would take a week and a half. After several calls to General Rv (some returned and some..." Read more FOREST RIVER, LIPPERET COMPONENTS, BENT AXLES Forest River "TRIP FROM FLORDIA TO HOME. INTINAL COMPLAINT While dumping the tanks I noticed wear on the right rear tire on the inside worn and left tire as well. I looked..." Read more 2016 Jayco 27BHS Jayco "First off, I am calling B.S. on many of these reviews that all seem to have been written by the same, uneducated, illiterate troll with an obvious agenda. The..." Read more Forest River - Poor workmanship Forest River "#FORESTRIVER CHECK OUT THIS WORKMAN SHIP BY FOREST RIVER. We own a 2013 Vibe by FOREST RIVER. We are very picky on our unit and keep maintenance up to a..." Read more Johnson And Johnson - Flimsy Boxes Johnson And Johnson "Flexible fabric Band-Aids are great, but the boxes they're in are flimsy, bend in, crush easily, and lids don't seal tightly enough to prevent Band-Aids from falling out. Have you..." Read more Window World - Windows shut, but not locked-poor excuse ! Window World "Had very heavy rains past two weeks and of course, when it rains very heavy, anyone with common sense would not leave their windows wide open. Window World was contracted..." Read more Alside Window - Poor product quality, poor customer service, unethical business practices Alside Window "Bought a home (new construction) in '09 with Alside single-hung windows. After 5 years one of them started fogging up when the low-e reflective coating started to corrode. Now I..." Read more Foundation For An Independent Tomorrow - Truth From The Streets of Las Vegas From A Felon's Experience 2017 Foundation For An Independent Tomorrow "If you looking for IT work or to be funded for decent IT training/job opportunity, this is not the company to deal with! Here is a client they insulted/didn't keep..." Read more